PRIVACY POLICY

Ballard Consulting Firm (“Ballard Consulting Firm,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when you visit our website, submit a form, book a service, or communicate with us.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you may have regarding your information.

By using this website, you acknowledge the practices described in this Privacy Policy.

Effective Date: August 2026 | Last updated: August 2026

1. INFORMATION WE COLLECT

We may collect personal information that you voluntarily provide when you:

  • Submit a form or inquiry
  • Book a consultation or service
  • Contact us via email, phone, or our website
  • Subscribe to our emails or download resources
  • Engage with our services

The types of information we may collect include:

Name, email address, phone number, business name, website, and any information you choose to share with us about your business, goals, or needs.

2. HOW WE USE YOUR INFORMATION

We use the information we collect to:

  • Respond to your inquiries and provide requested services
  • Schedule and manage appointments
  • Understand your needs and provide personalized support
  • Communicate with you about our services
  • Send confirmations, reminders, and updates
  • Improve our website, services, and customer experience
  • Comply with legal obligations

3. INFORMATION SHARING

We do not sell or rent your personal information.

We may share information with trusted third-party service providers who assist us in operating our business (e.g., scheduling, email marketing, CRM, payment processing, website hosting). These providers are contractually obligated to protect your information and use it only for the purposes we specify.

We may also disclose information when required by law or to protect our rights, property, or safety.

4. DATA SECURITY

We implement appropriate technical and organizational measures to protect your personal information. However, no online transmission or storage method is 100% secure, and we cannot guarantee absolute security.

5. COOKIES & TECHNOLOGIES

Our website may use cookies and similar technologies to enhance your experience, analyze site traffic, and understand user behavior. You can control cookies through your browser settings.

6. DATA RETENTION

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

7. YOUR PRIVACY RIGHTS

If you are a resident of the United States, you may have certain rights regarding your personal information, including the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information
  • Opt out of marketing communications
  • Withdraw consent (where processing is based on consent)

To exercise your rights, please contact us using the information below.

8. MARKETING COMMUNICATIONS

We may send you emails about our services, resources, events, and offers. You can unsubscribe at any time by clicking the “unsubscribe” link in our emails or by contacting us directly.

9. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically.

If you have any questions about this Privacy Policy or our data practices, please contact us.